customer reviews


Our goal is to make certain each customer gets the finest products at the best prices. Below is a list of what some or our recent customers have to say about our service. Google Reviews / Yelp Reviews / Amazon Reviews / Ebay Reviews / Store Website Review



100% positive over the past 12 months (300+ ratings)

Great To Deal with, A good and quick experience!! Continental Photo
Buyer continentalphoto

Great Sellers!!!!! Very nice watch!!!! Fast shipping!!! Good communication!!!!!
Buyer enjoysummer.6.1.17

Quick response and fast payment. Perfect! THANKS!!
Buyer spigen_inc

New as described and the communication from the Watchguy took away any worries!
Buyer burnpatr

Unbelievable watch. Yippeeee
Buyer nauzer3155

Smooth transaction. Visit our eBay store for a huge selection of watch parts.
Buyer wholesaleoutlet990

class act
Buyer 5c3828134a1fb2cac342e91c58452bb61178441553

Speedy Payment, Very Smooth Transaction, AAA+++
Buyer digitalaccessoriesstore

Great buyer. Fast payment. Hope to deal with A++++++++++++++++
Seller appleitechnic



WatchGuyNYC Amazon Customer Reviews 

product was as advertised!



WatchGuyNYC Chrono24 Customer Reviews

This is the best site by far to purchase a Rolex! Easy and professional transaction and the watch couldn't be more beautiful. Arseniy is extremely knowledgable about the product and really helps to find you the perfect watch for your needs. Highly recommend!



WatchGuyNYC Google Customer Reviews

Simply the best price, no hassle, jewelry transaction Imaginable. I told them exactly what I was looking for as a graduation present, they confirmed they had the watch in stock and it was shipped within 24 hours. The watch was new, flawless and significantly less expensive than local stores.
Van Strength- Jun 12 2017

Custom diamond Audemars Piguet offshore perfectly set with the most beautiful melee stones I've ever seen. Customer service, second to none. Arsiney keeps all his clients on whatsapp and calls free of charge at your convenience. Also provided me with a surprise discount! Sincerely :-)
Luke Tomas- May 11 2017

I have to tell you the truth, I was incredibly nervous and anxious with buying a Rolex online. The alternative isn't any better though, when you go to a brick and motor store and the sales person makes you feel pressured into buying the watch just cause you wanted to look at it or tries to make you feel like a poor person cause you want a good deal. Really annoying... So I decided to stick to online, but to contemplate spending $7-$10,000 without physically touching the item or meeting the sales person is nerve racking. So I spent months scouring the internet and limited my search to vendors with the really high sales volume and the best positive feedback; however, I kept falling back to WatchguyNYC's selection and reasonable pricing and decided to take the leap of faith (even though he didn't have huge sales, just really positive feedback). From the moment I said go, Arseniy (aka "Ben" depending on your ability to pronounce his name... ha), called my number to verify my purchase and to make the transaction go smoothly. Notwithstanding his efforts, I of course screwed it up and caused an issue with my PayPal account. Arseniy was great. He really worked hard to accommodate for my mistakes and went above in beyond. Even paid extra for upgraded shipping so I got my watch on time due to MY SCREW UP. So without further ado, I am a proud owner of an unworn Rolex Datejust II and couldn't be more pleased with it. Came exactly as advertised. I would highly recommend working with Arseniy at WatchGuyNYC and I will most definitely use him again (when I can afford another one... lol). Thank you Arseniy! We'll be in touch.
Justin Stockman- Apr 13 2017

Let me start off by saying that I was the biggest pain the .... during my sales transaction. There were a lot of issues on my end. The issues had nothing to do with The WatchGuyNYC. Arseniy went above and beyond with his customer service. I have never experienced any store with this type of service. I am truly pleased with the watch. We will be purchasing from Arseniy in the future. THANK YOU for raising the bar, WatchGuy!
Kayla Stockman- Apr 7 2017

WatchGuyNYC was a total pleasure to deal with. He gave me the confidence I was looking for while making a high end purchase. He is Very professional and provides diligent customer service. He answered all my questions patiently and his communication skills proved to me that he is passionate about his business. I love my new Rolex and it's just a total gem to look at! No regrets here!! I would highly recommend him to anyone looking for a luxury time piece.! Thank you Arseniy!!!
 Inderjit Singh- March 10 2017

The user left 5 Star
 Fidel Grados- March 6 2017

Extremely professional! My watch arrived on time as was exactly as described on their website and over the phone. These are my new go-to guys for my watch collection! Thanks for being so great to work with!
 George Lindenberg- March 6 2017

Look no further if you want a luxury timepiece. Arseniy is a very professional individual. I was very skeptical about buying an expensive watch online so I decided to give a call in order to get comfortable with whom I was dealing with. Sure enough I bought the watch and I am very happy with it; he gave all the confidence I needed to pull the trigger. Next purchase will definitely be in person. Thanks!
 Deinys Martinez- March 15 2017

I just happened to be in New York City and I called him and he was happy to meet with me, explained everything then when I got home I emailed him and ordered the watch I wanted and received it the following day without any problems. The watch is perfect and is exactly what I wanted. Not one thing wrong with the watch, can't say enough good things about the service.
 kadir Mansur- February 1 2017

Great !!!!
 R blueberry  February 1 2017

Recently purchased a new watch from "Watchguy" and everything went very smooth. Great customer service and great helpful watch advice. Thank you!
 Kevin G- February 2017

In these types of transactions it is very hard to find genuinely good honest people. I highly recommend as my experience was seemless, good price, great customer service leaving me feeling good and knowing I got a great price; coupled with great customer service this was just exactly what I was looking for with this type of transaction.
 Mina Guirguis Dec 24  2016

Just purchased a Rolex from Arseniy. Excellent communication and service ! Wouldn't purchase a watch anywhere else now. New customers won't be disappointed with his amazing service and professionalism.
 Sumting Wong December 10 2016

This is the best site by far to purchase a Rolex! Easy and professional transaction and the watch couldn't be more beautiful. Arseniy is extremely knowledgable about the product and really helps to find you the perfect watch for your needs. Highly recommend!
 Susan Lynch December 2016

Such a pleasure to work with this guy. This guy Arseniy knows what he's doing... He gave me An awesome price on my new Rolex, and his inventory is solid. Didn't have to deal with other representatives; he took care of everything himself. I would definitely recommend
 Gabriel Gelman December 2016

Just received my Audemars Piguet Royal Oak watch....Absolutely completely satisfied. Expensive watch so I was very nervous but Arseniy was professional and a man of his words. Looking forward to buying another in the future~~~~
 PAUL KIM January 2017

This is the best watch experience I ever had he's definitely great genuine and he has the utmost customer service if you are ever looking for a great watch this is the guy I would've of got my sky dweller anywhere else ... he also helped me get it appraised thanks watchguy your the best
 G Fried December 2016

Excellent inventory and top notch customer service. Arseniy was able to get me my Breitling hassle free and for a great price! I highly recommend WatchGuy NYC
 Yury Kalyuzhny August 2016

I contacted Watchguy NYC, Arseniy, at first due to the incredible price, but what finally sold me on the watch was his professionalism, reliability and transparency. It was an absolute pleasure to deal with this company. You are directly dealing with the owner, he takes every measure to ensure his customers are satisfied. I will definitely be dealing with Arseniy in the future when I'm in the market for more watches.
 Brian Li 2016

I bought Yacht Master II. Very quick, honest and detail answers to my questions, as well as a correct delivery! All perfect. My compleat reccomendations to all buyers.
 Georgi Videnov 2016

WatchGuyNYC Best places to buy watch bands in new york. I bought a Rolex Cosmograph Daytona 40mm Chocolate dial Rose Gold Mens Watch on Aug 5th. fast shipping and great seller!.
 JNY Collection 2016

I just purchased a rose gold Audemars Piguet for a great price from WatchGuyNYC. They gave me a best price than everywhere else I shopped it. They overnighted the watch for me for free, so I got it the next day! Thank you guys so much.Will be recomending to all my friends.
 mac Q 2016

The guys at Watchguy are really professional, great value and great service, I can recommend this store to everyone!
 Daniel Zahavi 2016

Great !!!
 R blueberry February 2017



People Love us on Yelp 2017 Award Recipient WatchGuyNYC Customer Review

I shopped Rolex 116622 February 2017. on time and very professional servic. His promise is promise. no game no attitude no stress. I'm very happy with them. I will highly recommend this business.
Tony K.
Los Angeles, CA 3/17/2017

It was such a pleasure dealing with Arseniy. He gives you the most amount of respect as a customer and his product is LEGIT!! Buy with confidence!! He is a straightforward guy and VERY VERY REASONABLE. I will definitely do business with him again!!
Waleed S.
Fremont, CA 4/12/2017

I have purchased high end Rolex watch from WatchGuyNYC. Their watches are exactly as described, their customer service is amazing, and their prices are matched by none. They respond to emails immediately and take the time to answer questions over the phone. My watch was FedEx'd overnight (with full insurance) the day they received payment. I will HIGHLY recommend WatchGuy NYC to anyone! I will definitely do business again! Thank You!
Micky M.
Queens, Queens, NY 5/5/2017

It's hard to quantify the magnitude of the professionalism, honesty, attentiveness, and superior customer service that I've experienced in dealing with Arseniy. Aside from giving me the best price on a highly sought-after masterpiece of haute horology, back- ordered by many retailers, he went out of his way to make sure that the transaction was followed through in the smoothest manner possible. 'A pleasure to deal with!' would be a gross understatement.
M S.
North Miami Beach, FL 2/9/2017

I recently bought an engagement ring for my gf and was extremely pleased! Arseniy was extremely helpful and knowledgeable on what the differences in cut, clarity and color all meant. He was communicating with me via email and text because I am in Arizona and he is in NY but the process was extremely smooth. He overnighted the ring to me once I came to a decision and it was even better than expected. I would recommend watchguy to anyone and will be sending him referrals.
Justin G.
Scottsdale, AZ 5.0 star rating 11/17/2016

Great customer service and easy communication, great watches , great prices. Fast delivery . I got my rolex whitin 24 hours of placing the order in beverly hills california. Very satisfied !!
Natalia K.
Los Angeles, CA 5.0 star rating 7/6/2016

New watch arrived exactly as described, no surprises, no missing links or accessories, wasn't a display model. I am definitely the first person to own it - LEGIT.
Adam B.
Las Vegas, NV 5.0 star rating 7/11/2016



The watch is on my wrist! Thanks for your convenient service and looking forward for future purchases. Thanks again. 
Talal Al Khalifa - Doha, Qatar - March 2012



Hi I just wanted to thank you for the excellent service. I am very happy with the Montblanc watch. Thank for keeping your word and being a gentlemen, it is rare nowadays. I will be back for more in the near future Cheers MM
Muhunthan Murugesu - Plano, Texas - February 2012